Terms of service
Welcome to Cartivory! These Terms of Service ("Terms") govern your access to and use of Cartivory.com (the "Website") and any purchases made through our store.
Throughout these Terms, "Cartivory," "we," "us," and "our" refer to the operator of this Website. "You" and "your" refer to any user, visitor, or customer who accesses or uses our Website.
By accessing our Website or purchasing products from us, you agree to these Terms. If you do not agree, please do not use our Website.
1. Online Store Terms
By using this Website, you represent that you are at least the age of majority in your state or province of residence, or that you have the consent of a parent or legal guardian where required by law.
You agree not to use our products or Website for any unlawful purpose or in violation of applicable laws and regulations.
You must not transmit malicious software, viruses, or any code intended to interfere with the operation or security of our Website.
We reserve the right to refuse service, restrict access, or terminate access to our Website where permitted by law.
2. Products and Product Information
We make reasonable efforts to display product descriptions, images, colors, features, and specifications as accurately as possible.
However, the appearance of a product may vary slightly depending on your screen settings, lighting, manufacturing variations, or other factors.
We do not guarantee that product descriptions, images, or other content will always be completely accurate, current, or error-free. If we discover a material error, we reserve the right to correct it and address affected orders in accordance with applicable law.
Product availability may change without notice.
3. Pricing and Payments
All prices are displayed in the currency indicated on our Website. Unless otherwise stated, applicable shipping charges and taxes will be displayed during checkout where required.
We reserve the right to change prices, promotions, product offerings, or shipping fees at any time before an order is accepted.
Payment must be successfully authorized through an available payment method before an order can be processed.
If a pricing, listing, or technical error affects an order, we may contact you to explain the issue and discuss an appropriate resolution. We will not disregard any applicable consumer rights or legal requirements.
4. Orders and Order Acceptance
Placing an order constitutes an offer to purchase the selected products under these Terms.
After you place an order, you may receive an order confirmation email. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has been accepted or shipped.
We reserve the right to decline or cancel an order where permitted by law, including in cases involving suspected fraud, payment authorization failures, product unavailability, or material pricing or listing errors.
If we cancel an order after payment has been collected, we will arrange any applicable refund to the original payment method, subject to applicable law and payment provider procedures.
Please ensure that your shipping address, email address, and other order details are accurate when placing your order.
5. Shipping and Delivery
Our shipping practices, estimated delivery times, shipping fees, and other delivery details are described in our Shipping Policy.
Delivery dates are estimates and are not guaranteed unless expressly stated otherwise.
Shipping and delivery may be affected by carrier delays, severe weather, holidays, customs procedures where applicable, and other circumstances outside our reasonable control.
Nothing in these Terms excludes any shipping-related rights or obligations that cannot legally be excluded.
For questions about your shipment, please contact us at info@cartivory.com.
6. Returns, Refunds, and Exchanges
Our Return & Refund Policy explains the procedures and conditions for requesting a return, refund, or replacement.
Please review that policy before making a purchase.
Nothing in these Terms or our other policies limits any mandatory consumer rights available to you under applicable law.
7. Promotions and Discount Codes
From time to time, we may offer discounts, promotional codes, or special offers.
Promotions may be subject to additional terms, eligibility requirements, expiration dates, and product exclusions.
Unless otherwise stated, promotional offers cannot be combined with other discounts or exchanged for cash.
We reserve the right to modify or discontinue a promotion where permitted by law. Any restrictions will be applied in accordance with applicable legal requirements.
8. Intellectual Property
All content on this Website, including text, graphics, logos, product descriptions, photographs, page layouts, and other materials, is owned by Cartivory or used under appropriate authorization, unless otherwise indicated.
You may access and use this content for personal, non-commercial shopping purposes.
You may not copy, reproduce, distribute, modify, publish, or commercially exploit Website content without prior written permission from the relevant rights holder, except as permitted by applicable law.
9. User Conduct and Submissions
If you submit reviews, comments, suggestions, photographs, or other content to us, you represent that you have the necessary rights to submit that content and that it does not violate applicable law or the rights of others.
You agree not to submit unlawful, misleading, abusive, defamatory, infringing, or malicious content.
Where permitted by law, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute content you voluntarily submit in connection with operating, improving, or promoting our store.
This license does not transfer ownership of your content and does not override any rights you may have under applicable privacy or consumer protection laws.
10. Third-Party Services and Links
Our Website may contain links to third-party websites, applications, payment services, or other resources.
We do not control third-party websites or services and are not responsible for their content, availability, or independent practices.
Your use of third-party services may be subject to their own terms and privacy policies. We encourage you to review those policies before using such services.
11. Privacy
Your use of our Website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and disclosed.
By using our Website, you acknowledge that you have had the opportunity to review our Privacy Policy.
Our handling of personal information remains subject to applicable privacy laws and any rights granted to you under those laws.
12. Errors, Inaccuracies, and Omissions
Occasionally, information on our Website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping charges, or estimated delivery times.
We reserve the right to correct errors, update information, or cancel affected orders where permitted by law.
We will address material errors affecting an existing order in accordance with applicable legal requirements.
13. Disclaimer of Warranties
To the maximum extent permitted by applicable law, our Website and its content are provided on an "as available" basis.
We do not guarantee uninterrupted, secure, or error-free access to the Website.
Nothing in this section excludes or limits any warranty, guarantee, or consumer right that cannot lawfully be excluded or limited.
14. Limitation of Liability
To the maximum extent permitted by applicable law, Cartivory will not be liable for indirect, incidental, special, or consequential losses arising from the use of our Website or products where such liability may legally be excluded.
Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, or any other liability that cannot be excluded or limited under applicable law.
Your statutory consumer rights remain unaffected.
15. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Cartivory and its relevant service providers from third-party claims, losses, or expenses arising directly from your unlawful use of our Website or your material violation of these Terms.
This provision does not apply where such indemnification would be prohibited by applicable law.
16. Termination
We may suspend or restrict your access to our Website where reasonably necessary and permitted by law, including in response to fraud, security risks, unlawful conduct, or material violations of these Terms.
Any provisions that by their nature should continue after termination will remain effective to the extent permitted by law.
17. Governing Law
These Terms will be governed by the applicable laws of the jurisdiction in which the relevant Cartivory business entity operates, without disregarding any mandatory consumer protection laws that apply to your purchase.
Nothing in this section limits any mandatory rights you may have under the laws applicable to your transaction.
18. Changes to These Terms
We may update these Terms from time to time to reflect changes in our business, Website, products, or legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this page. Changes will take effect as stated in the updated Terms, subject to applicable law.
Your continued use of our Website after updated Terms become effective constitutes acceptance of those changes to the extent permitted by law.
19. Contact Information
If you have any questions about these Terms of Service, please contact us:
Store Name: Cartivory
Website: https://cartivory.com
Email: info@cartivory.com
Thank you for shopping with Cartivory.
Little Discoveries. Everyday Delight.